Sunday, June 10, 2012

Fix Netflix Install Silverlight Problem

    There is two possible fixes for Netflix to not recognizing Silverlight and prompt you to install Silverlight. To fix the most common problem where Silverlight isn't recognized by Netflix problem by resetting Internet Explorer under the Advance Tab of Internet Options in Windows.  Resetting Internet Explorer will fix the install Silverlight error for Chrome and Firefox. If this doesn't fix the install Silverlight prompt issue your Browsers Silverlight Plugin is Disable or Silverlight will need to reinstalled.  

To Reset Internet Explorer Settings

Windows XP
Start > Control Panel > Internet Options > Advanced Tab > Reset Internet Explorer Settings

Windows 7 / Vista 
Windows Key/Start > Control Panel > Network and Internet > Internet Options > Advanced Tab > Reset Internet Explorer Settings

Windows 8 
Windows key and type "Internet Options" > Advance Tab > Reset Internet Explorer Settings

To Enable Silverlight Plug 

Internet Explorer 
Tools > Manage Add-ons >  on the Show: Drop down select All add-ons  > Select Microsoft Silverlight and Enable 

Wrench > Settings > click Show Advance Settings > under Privacy > click Content Settings > Under Plug-ins > Click Disable Individual Plug-ins > Scroll Down to Silverlight and click Enable  

Tools > Add-ons > Plugins > Scroll down to Silverlight plugin and Enable  


  1. This is exactly the problem which neither Netflix nor Firefox divulged in any way until I went into Firefox as shown above and "enabled" Silverlight, which was "disabled" even though properly installed (in fact, installed and erased multiple times, as I had tried to beat the problem that way). Thank you, thank you!

  2. There is nothing in either Netflix or Firefox which tells you that Silverlight, even though installed properly, must also, separately, be "enabled." Just do it! Thanks for this tip.

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